Service Dispatcher

Morrison Plumbing, Heating & Air
Job Description
The position of a dispatcher is to coordinate appointments for technicians at customer sites to maximize productivity and be the liaison between the company, technician and the customer.
 
Responsibilities:
Dispatch technicians to service calls and maintain technician schedules.
Prioritize calls according to customer and/or operational need.
Coordinate and maintain on call schedules for technicians and after-hours procedures.
Schedule calls, enter service calls and debrief with technicians.
Contact customers if there is a delay in their schedules time.
Perform administrative duties to assist with the overall efficiency of the operation.
Perform other duties as assigned.
 
Requirements:
High school diploma or GED required.
Minimum of 2 years prior experience in dispatch or coordination preferred.
Intermediate computer skills to include Word and Excel.
Geographical knowledge of service area.
Must be willing to work a flexible schedule.
 
We Offer:
Medical and Dental Insurance
401K
Paid holidays and vacation
Paid training
 
We are a family-owned business looking for our employees to grow in the future and move up the ladder. We are a very aggressive and growing company. We want only the very best and most motivated individuals. Come be a part of the family.

Please respond with cover letter, resume and salary requirements.
 
 
Contact Information