Quality Assurance/Training Coordinator

Parents and Friends of the Specialized Living Center
Job Description
The responsibilities of the Quality Assurance/Training Coordinator is to develop, implement, and maintain measurable ongoing quality assurance, performance, and training processes evaluated on a regular basis in preparation of Public Health Surveys and follow up on any plans of correction from IDPH surveys.
Maintains a thorough knowledge of Quality Assurance policies and procedures, Quality Improvement processes/protocols, and updates to Federal, State and Local regulations.
  • Coordinates and conducts all trainings/in-services and orientations to staff.
  • Directs training of Direct Support Persons and all PAFSLC Employees through programs, Individual Program Plans and class room settings.
  • Performs daily examinations of quality assurance programs through review of documentation of behavior management, clients’ rights, unusual injuries, IDPH Survey process, etc.
  • Responsible for maintaining appropriate documents, records, statistics, reports, evaluations, and the like.
  • Investigates all incidents for the facility and follows up with appropriate filing of Reportable Incidents including Abuse, Injury of Unknown Origin, Client on Client Altercations, Misappropriation of Resident Property, Serious Known Injuries, Death of a Client or Caregiver Neglect
  • Arranges and participates in meetings for the In House Human Rights Committee & the Community Human Rights Committee.
  • Arranges for all required training and in-services for staff in Incident Reporting, protocols, and updates.
  • Will be required to visit other sites to conduct trainings and meetings.
  • Serves as a liaison between residents, parents/guardians, staff, consultants, and community agencies.
  • All other duties as assigned
  • Qualified applicants will be required to submit a sample internal investigation which demonstrates knowledge of state regulations, step-by-step process, and conclusion.
  • Associate's degree required, Bachelor’s preferred, in Human Services or related field.
  • Three years of administrative and QA/training duties, with at least two years working with developmentally/physically/mentally disabled population.
  • Excellent computer and typing skills
  • Demonstrated competency in written, verbal and computational skills to present documents in accordance with program standards.
  • Clean IL Driver’s license
  • working with the mentally challenged: 2 years (Required)
  • conducting internal investigations: 3 years (Required
  • Associates Degree (Required)
  • Valid IL Driver's license (Required)
Contact Information